Privacy Policy

Last updated: January 10, 2024

1. Introduction

Welcome to FluxVision.ai. This Privacy Policy describes how FluxVision.ai ("we", "us", or "our") collects, uses, and protects your information when you use our AI-powered image and video generation service at fluxvision.ai ("the Service"). We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, username, and password
  • Profile Information: Optional profile details such as your name and preferences
  • Content Data: Text prompts, generation parameters, and settings you use to create images and videos
  • Payment Information: Billing details when you purchase credits or subscribe to premium features
  • Communications: Messages you send to our support team

2.2 Information We Automatically Collect

  • Usage Data: How you interact with our Service, including features used and generation history
  • Device Information: Browser type, operating system, and device identifiers
  • Technical Data: IP address, cookies, and similar tracking technologies for service functionality
  • Generated Content: Images and videos you create using our AI models

3. How We Use Your Information

We use your information to:

  • • Provide and maintain our AI image and video generation services
  • • Process your content generation requests and deliver results
  • • Manage your account and provide customer support
  • • Process payments and manage subscriptions
  • • Improve our AI models and service quality
  • • Send important service updates and notifications
  • • Detect and prevent fraud or abuse
  • • Comply with legal obligations

4. Information Sharing

We may share your information only in these limited circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Service Providers: With trusted third-party providers who help us operate our Service (payment processing, hosting, customer support)
  • Legal Requirements: When required by law or to respond to valid legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and Security: To protect our users, prevent fraud, or address security issues

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can delete your account and associated data at any time through your account settings.

7. Your Privacy Rights

You have the right to:

  • • Access, update, or delete your personal information
  • • Export your data in a portable format
  • • Opt out of marketing communications
  • • Request restrictions on how we process your information
  • • Withdraw consent where we rely on it for processing

8. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for users under 13 years old. We do not knowingly collect information from children under 13.

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: support@fluxvision.ai

Website: fluxvision.ai